Platform Engineer - III
Helpshift is looking for an experienced Platform Engineer to lead database management and system architecture for their AI-powered customer service platform. The role focuses on scaling and optimizing YugabyteDB clusters supporting over 820 million users and 85k RPS. Candidates must have extensive backend experience, specifically with Clojure and Java, and a deep understanding of distributed systems. This is a senior-level position requiring leadership in system design, benchmarking, and cross-team collaboration.
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Experience
6+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Helpshift is looking for an experienced Platform Engineer to lead database management and system architecture for their AI-powered customer service platform. The role focuses on scaling and optimizing YugabyteDB clusters supporting over 820 million users and 85k RPS. Candidates must have extensive backend experience, specifically with Clojure and Java, and a deep understanding of distributed systems. This is a senior-level position requiring leadership in system design, benchmarking, and cross-team collaboration.
TAL's take
Strong engineering scale and clear ownership over core data infrastructure in a recognized product company.
Very well-defined role with specific database expertise requirements and clear responsibilities at scale.
Must haves
- 6+ years of server-side software development experience
- Experience with YugabyteDB at scale
- Strong working knowledge of Clojure and Java in production
- Knowledge of CS concepts including data structures and algorithms
- Experience designing and architecting complex systems
- Knowledge of Posix compliant operating systems
Tools and skills
Nice to have: functional programming.
About the company
Established mid-stage product company serving global brands at significant scale.