Network Support Engineer
Sikich is hiring a Network Support Engineer in Hyderabad to support complex client network environments. The role involves managing Azure networking, resolving escalated tickets, and implementing proactive performance improvements. Candidates must possess 5+ years of experience with hardware and enterprise networking stacks. This role includes mentoring junior staff and requires participation in an after-hours on-call rotation.
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Experience
5+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Sikich is hiring a Network Support Engineer in Hyderabad to support complex client network environments. The role involves managing Azure networking, resolving escalated tickets, and implementing proactive performance improvements. Candidates must possess 5+ years of experience with hardware and enterprise networking stacks. This role includes mentoring junior staff and requires participation in an after-hours on-call rotation.
TAL's take
Solid mid-tier professional services role with clear expectations, though lacking a high-growth product engineering environment.
Clear expectations and stack defined, though generic support firm context.
Must haves
- 5+ years experience in technical support
- Proficiency in Fortinet, Aruba, Cisco, and SonicWall
- Deep understanding of Azure Networking services
- Experience in hardware troubleshooting
- Strong customer service and communication skills
Tools and skills
Nice to have: mcse, ccnp.
About the company
Established professional services firm with global presence but not a top-tier software product brand.