Desktop Application Support Engineer
This role involves managing the end-to-end lifecycle of enterprise desktop applications at Tekskills Inc. The successful candidate will oversee L1-L3 support operations, vendor management, and governance processes. Technical proficiency in Windows, macOS, and ITSM tools like ServiceNow is required. The role functions as a bridge between business stakeholders and IT service teams to ensure operational excellence.
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Experience
6+ years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
This role involves managing the end-to-end lifecycle of enterprise desktop applications at Tekskills Inc. The successful candidate will oversee L1-L3 support operations, vendor management, and governance processes. Technical proficiency in Windows, macOS, and ITSM tools like ServiceNow is required. The role functions as a bridge between business stakeholders and IT service teams to ensure operational excellence.
TAL's take
Solid enterprise-focused role at a mid-tier firm, though the company brand is not widely recognized in the tech ecosystem.
The JD is highly specific regarding the scope of application lifecycle management and support operations.
Must haves
- 6+ years of experience in IT Application Support
- Mandatory experience in ALM and AOM
- Knowledge of Windows and macOS desktop ecosystems
- Familiarity with ITSM tools like ServiceNow
- Experience managing large application portfolios
Tools and skills
Nice to have: power bi, uipath, power automate, itil, microsoft endpoint manager, azure.
About the company
unfamiliar company, default mid-tier
Posts mentioning Tekskills Inc.
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