ISSRRN000781 - Infra Tech Support Practitioner
This role at Accenture Services Pvt Ltd involves working within an IT support function to maintain production systems. Core responsibilities include service desk management, incident resolution, and maintaining disaster recovery procedures. Candidates are expected to have beginner-level expertise in service desk management and a relevant bachelor's degree. This is a foundational position focused on operational support and effective problem resolution.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture Services Pvt Ltd involves working within an IT support function to maintain production systems. Core responsibilities include service desk management, incident resolution, and maintaining disaster recovery procedures. Candidates are expected to have beginner-level expertise in service desk management and a relevant bachelor's degree. This is a foundational position focused on operational support and effective problem resolution.
TAL's take
Solid tier-2 company offering an entry-level support role with clearly defined responsibilities.
The role is clearly defined as an IT support position with specific focus areas like service desk management and incident resolution.
Must haves
- Bachelor's degree in relevant field
- Beginner proficiency in service desk management
Tools and skills
Nice to have: problem solving, communication, incident management, customer service, data management.
About the company
Global consultancy with large scale operations in India.
Posts mentioning Accenture Services Pvt Ltd
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Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com