Manager- After Sales - Global Business EV
Manager After Sales at Hero Motocorp in the automotive domain focusing on EV global strategy. The role involves managing service operations, spare parts business, and expanding dealer networks to ensure customer satisfaction and revenue growth. Responsibilities include formulating sales targets, monitoring service standards, and executing market-specific promotional activities. The position requires 6-9 years of experience in managing service networks and technical product quality.
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Experience
6-9 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Manager After Sales at Hero Motocorp in the automotive domain focusing on EV global strategy. The role involves managing service operations, spare parts business, and expanding dealer networks to ensure customer satisfaction and revenue growth. Responsibilities include formulating sales targets, monitoring service standards, and executing market-specific promotional activities. The position requires 6-9 years of experience in managing service networks and technical product quality.
TAL's take
Solid role at a well-established major automotive company with clear management scope in after-sales operations.
The JD provides a highly detailed breakdown of responsibilities covering parts business, service operations, network development, and technical quality management.
Salaries at Hero Motocorp
20.9 LPA average
Based on 15 Grapevine salary entries for Hero Motocorp.
Design
0 - 2 years | E5
11 LPA average
Range: 9 - 14 LPA
Design
2 - 4 years | M1
6 LPA average
Range: 6 - 6 LPA
Other roles
2 - 4 years | M1
13 LPA average
Range: 8 - 18 LPA
Other roles
4 - 6 years | M1
19 LPA average
Range: 18 - 19 LPA
Must haves
- 6-9 years of experience in after sales and service operations
- Experience managing distributor and dealer networks
- Ability to manage spare parts inventory and distribution strategy
- Experience in service demand analysis and revenue forecasting
- Capability to drive CSI and NPS metrics
- Experience in technical reporting, warranty, and KD processes
About the company
Established major automotive manufacturer in India, strong market presence but not a top-tier tech-focused unicorn.
Posts mentioning Hero Motocorp
Moving to us/uk/eu
People of grapevine, whoever has moved from an Indian startup like swiggy, Zomato, Paytm, any unicorn b2c etc to an international one like the ones of zalando, delivery hero, Spotify in the eu or a good company in the US/uk in product. Is the work and learning better or am I downplaying the good work being done in our country ?
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I became a pro in Data with this course
Honestly, I joined Hero Vired’s Certificate Program in Data Analytics because I was tired of constantly second-guessing myself at work. Excel formulas, dashboards, data cleaning I was truly fed up with these. So, this program truly made things easy for me. The instructors actually broke things down in a way that made sense without sounding robotic. Practising in a safe, guided environment helped me actually retain stuff instead of pretending to understand during meetings. Now I can pull reports, clean up datasets, and even build dashboards without spiralling. I will say not a miracle, just good teaching.