Professional Services (PS) Consultant - QA
Genesys is seeking a QA Consultant to support its professional services team in Bengaluru. The role focuses on defining and executing test scripts, managing project documentation, and collaborating with cross-functional teams. Candidates require 3+ years of experience in contact center product testing and proficiency in scripting languages like Java or Python. The position involves supporting North American work timings and driving continuous process improvements.
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Experience
3+ years
Function
Quality Assurance
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Genesys is seeking a QA Consultant to support its professional services team in Bengaluru. The role focuses on defining and executing test scripts, managing project documentation, and collaborating with cross-functional teams. Candidates require 3+ years of experience in contact center product testing and proficiency in scripting languages like Java or Python. The position involves supporting North American work timings and driving continuous process improvements.
TAL's take
Solid established company with a well-defined role in QA consulting for enterprise contact center platforms.
Clear expectations and responsibilities, though the title is slightly broad.
Must haves
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in Genesys or contact center product testing
- Proficiency in written and spoken English
- Experience with SDLC concepts
- Knowledge in Java or Python
Tools and skills
Nice to have: artificial intelligence, contact center platforms.
About the company
Established enterprise software company in the customer experience domain.
Posts mentioning Genesys
[Thread] What are some examples of human craftsmanship that you appreciate?
I was at a fairly high end tailor today, and the sheer beauty in the art of crafting a perfect fitting suit is unparalleled. When I see a true master make the right knots and use chalk to measure on fabric, the beauty of peak human skill emanates from each motion. It made me realise that we might be doing something extremely interesting in our day jobs but it is extremely hard to showcase true human mastery in it. Suddenly, it dawns on you that although white collar jobs are paid well commensurate to the value they create, we seldom obtain skills that exhibit a similar level of craftsmanship. There is indeed true beauty in the creation of the perfect suit. Somehow, it is a reminder for us all that builders are the ultimate value creators. Enablers ensure value enrichment but you can’t enrich something until the genesis of value. And it is the death of human ingenuity if we become glorified file movers. Why are some examples of human craft that makes you awestruck? What are your thoughts on this post? Would love to hear you all out.
[Thread] Has anyone wondered how things got popular in the pre-Internet era? ✅
Think Tippy Tippy Tap or the Superman S, how is it that all of us remember them? Was just discussing with my SO, about how somethings during our school days were really popular but there was no Internet to purport virality. Even FLAMES or Truth/Dare. Like there has to be a genesis of these trends right? I can already imagine some kid coming up with ideas like this and they caught on so hard, that word of mouth travelled far and wide. Especially, something like Truth/Dare or Superman S, most kids in India know about it and it is a common cultural thing across the globe as well. What do you think? Does anything else come in mind?
Hyundai, Kia Recall 208,000 EVs Over Power Loss Issue
* Hyundai, Kia, and Genesis are recalling approximately 208,000 electric vehicles (EVs) in the US due to a potential power loss issue. * The problem is linked to the integrated charging control unit (ICCU), which could become damaged and stop charging the 12-volt battery, resulting in a loss of drive power. * The recall includes certain Ioniq 5 and Ioniq 6 models, three Genesis models, and about 62,872 Kia EV6 vehicles. Dealers will fix the issue at no cost. Source: [Techcrunch](https://techcrunch.com/2024/11/22/hyundai-and-kia-recall-208000-evs/)