Service Desk Analyst
LexisNexis Risk Solutions, a division of RELX, is hiring a Service Desk Analyst to provide desktop support for end users. The role involves installing, configuring, and troubleshooting desktop systems, hardware, and software in a risk management environment. Candidates will also monitor IT infrastructure and perform backup procedures. This is an entry-level position that may require periodic travel for trade shows.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
LexisNexis Risk Solutions, a division of RELX, is hiring a Service Desk Analyst to provide desktop support for end users. The role involves installing, configuring, and troubleshooting desktop systems, hardware, and software in a risk management environment. Candidates will also monitor IT infrastructure and perform backup procedures. This is an entry-level position that may require periodic travel for trade shows.
TAL's take
Stable global company with a well-defined entry-level IT support role.
The JD clearly outlines the desktop support responsibilities, technical scope, and expectations for an entry-level role.
Salaries at RELX
22.6 LPA average
Based on 14 Grapevine salary entries for RELX.
Engineering
0 - 2 years | 13.1
16 LPA average
Range: 16 - 16 LPA
Other roles
2 - 4 years | 13.1
11 LPA average
Range: 11 - 11 LPA
Other roles
4 - 6 years | L2
15 LPA average
Range: 12 - 20 LPA
Information Technology
6 - 8 years | L2
22 LPA average
Range: 22 - 22 LPA
Must haves
- High school-level knowledge of computer hardware and software
- Hardware and software installation
- Hardware and software troubleshooting
- Basic understanding of software monitoring tools
- Understanding backup procedures
Tools and skills
Nice to have: a+ certification, technical certifications.
About the company
LexisNexis is a established global division of RELX, a major information and analytics company.