Senior Specialist - Email Deliverability
CleverTap is seeking an Email Deliverability Specialist to ensure successful customer onboarding and long-term retention through best-in-class email performance. The role involves hands-on management of DNS, email authentication protocols like SPF/DKIM/DMARC, and proactive troubleshooting of deliverability issues. You will act as a consultant to clients, educating them on email trends and assisting with technical implementations such as AMP and BIMI. The position requires a deep technical understanding of email infrastructure and strong communication skills to drive customer success metrics.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
CleverTap is seeking an Email Deliverability Specialist to ensure successful customer onboarding and long-term retention through best-in-class email performance. The role involves hands-on management of DNS, email authentication protocols like SPF/DKIM/DMARC, and proactive troubleshooting of deliverability issues. You will act as a consultant to clients, educating them on email trends and assisting with technical implementations such as AMP and BIMI. The position requires a deep technical understanding of email infrastructure and strong communication skills to drive customer success metrics.
TAL's take
Solid role at a well-regarded SaaS unicorn with clear ownership of email deliverability processes.
Very clear responsibilities focused on email deliverability, DNS standards, and customer onboarding.
Salaries at CleverTap
28.0 LPA average
Based on 26 Grapevine salary entries for CleverTap.
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Must haves
- Well versed skills on email deliverability concepts
- Experience with smooth customer onboarding and email volume warmup
- Knowledge of Web technologies (DNS)
- Email Authentication expertise (DKIM, SPF, DMARC)
- Ability to implement AMP, BIMI and Google Annotations
- Solve email deliverability related issues
Tools and skills
Nice to have: sendgrid, mailgun, netcore, html, css, javascript.
About the company
Recognized SaaS unicorn with strong market presence and funding, though not a top-tier FAANG-equivalent.
Posts mentioning CleverTap
Evolution of the product role
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