Global Maintenance Support Engineer
Pinkerton is seeking a Global Maintenance Support Engineer to manage security and operating system maintenance for a major global client. The role involves processing service tickets via SNOW, identifying technical issues, validating integrator work, and performing system firmware updates. Candidates should possess strong security systems knowledge including biometrics and access control tools. This position requires weekend availability and occasional travel.
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Experience
3-5 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Pinkerton is seeking a Global Maintenance Support Engineer to manage security and operating system maintenance for a major global client. The role involves processing service tickets via SNOW, identifying technical issues, validating integrator work, and performing system firmware updates. Candidates should possess strong security systems knowledge including biometrics and access control tools. This position requires weekend availability and occasional travel.
TAL's take
Standard engineering support role in a stable, non-tech-native industry with clearly defined operational responsibilities.
The role has a very clear set of operational maintenance and support tasks related to physical security systems.
Must haves
- Bachelor's degree
- 3-5 years experience in security systems
- Proficiency in ServiceNow
- Experience with biometrics, Lenel, and Milestone systems
- Effective English communication skills
Tools and skills
Nice to have: regional regulations knowledge.
About the company
Established global risk management firm, though not a top-tier software engineering brand.