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Teammate-Voice/Chat-IND - Navi Mumbai - MUM

TaskUsNavi Mumbai, IndiaPosted 17 May 2026

TaskUs is seeking a customer support representative to join their team in Navi Mumbai. The role involves managing inbound and outbound calls and chats to facilitate non-emergency medical transportation scheduling and member inquiries. Candidates must have at least one year of call center experience and strong interpersonal skills. The position focuses on providing support to diverse populations within a high-volume professional environment.

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Experience

1+ years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

TaskUs is seeking a customer support representative to join their team in Navi Mumbai. The role involves managing inbound and outbound calls and chats to facilitate non-emergency medical transportation scheduling and member inquiries. Candidates must have at least one year of call center experience and strong interpersonal skills. The position focuses on providing support to diverse populations within a high-volume professional environment.

TAL's take

Quality 45/1005/5 clarityTier 2 company

Standard BPO support role at an established service company with well-defined but routine responsibilities.

Very clear JD outlining specific call center tasks, required experience, and soft skills.

Salaries at TaskUs

5.0 LPA average

Based on 9 Grapevine salary entries for TaskUs.

View all salaries

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Engineering

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Other roles

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Operations

2 - 4 years | L8

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Range: 2 - 2 LPA

Must haves

  • High school diploma or equivalent
  • One year of inbound call center experience
  • Excellent communication skills
  • Accurately type 35 wpm or more
  • Exceptional active listening skills

About the company

Global BPO provider servicing multiple industries, established but not a top-tier product/eng brand.

Posts mentioning TaskUs

How do you manage your tasks/to-do?

Saw my manager use excel and another one of my colleagues use Microsoft to-do for keeping a check of things. I used to use Notion at the place before this for keeping track of tasks but I don't think the network allows that anymore, what app/site do you use to manage or keep track of your to do's?

Office Gossip618

How are you all Product Managers using AI in your day to day tasks?

I want to switch to fintech company so want to learn how to use ai there and also be productive

Product Managers52

Why Project Planning Matters: Lessons from Experience

Many projects end up in a cycle of pending tasks, late-night work, and increased pressure due to a lack of proper planning. Key factors such as accurate estimations, well-structured user stories, sprint planning that aligns with the team's capacity, prioritization of features and fixes, and effective communication within the team all play a crucial role. When these aspects are neglected especially in environments where toxic leadership exists the project is bound to suffer. To ensure smoother execution, every team member, whether a junior, fresher, or senior, should be involved in the estimation process and have a say in task assessments. This approach allows for more realistic planning, ensuring that work is assigned based on individual capacity, providing enough time for learning and implementation. It also results in high-quality deliverables with minimal errors. When proper planning is ignored, regardless of business-level constraints, it leads to increased defects, longer completion times, and a stressful team environment. A good lead should be the voice of the team, advocating for their concerns rather than working against them. While they don’t have to agree with every opinion, they should be open-minded and analytical enough to understand the team's capacity and plan better strategies for success. Feel free to put your opinions and suggestions/action items leadership can take to make this work. Comments on why this cannot happen (if any) are also welcome. I am looking for how this can be made into a plan of action, when a team lead is not so open-minded/takes opinions from the team. The way I see it now is, only the leadership can take the action item on this. Juniors can raise their voice, but sometimes it might affect them in some or the other way and turn out into politics.

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