Customer Support Specialist
Amenify is a proptech company managing a resident commerce platform for US properties. The customer support specialist will handle inbound and outbound calls, requiring strong communication skills and a native-level American accent. Proficiency in CRM tools and MS Office is required for call documentation and issue tracking. This is an onsite role based in Gurugram, India, requiring work during US night shifts.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Amenify is a proptech company managing a resident commerce platform for US properties. The customer support specialist will handle inbound and outbound calls, requiring strong communication skills and a native-level American accent. Proficiency in CRM tools and MS Office is required for call documentation and issue tracking. This is an onsite role based in Gurugram, India, requiring work during US night shifts.
TAL's take
Solid tier-2 startup with clear product-market fit, though the role is entry-level support.
The JD clearly defines the requirements for US-based customer support, including shift requirements and language proficiency.
Must haves
- Fluency in English with a full American accent
- Excellent verbal communication and active listening skills
- Ability to handle objections and difficult conversations
- Comfortable working in night shifts
- Basic knowledge of CRM tools and MS Office
Tools and skills
About the company
Established mid-stage proptech platform, raised $25M, active in the US market.
Posts mentioning Amenify
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