Senior Cluster Manager
Zepto is hiring a Senior Cluster Manager in Ahmedabad to oversee operations for 20-30 dark stores. The role involves managing end-to-end inbound and dispatch processes, driving key operational KPIs, and reducing shrinkage. You will lead store managers and large ground teams while ensuring SOP compliance and cost efficiency. The position requires strong data-driven leadership and experience in high-volume fulfillment environments.
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Experience
5-8 years
Function
Operations
Work mode
Onsite, India
Company
Tier 1
What you will work on
Zepto is hiring a Senior Cluster Manager in Ahmedabad to oversee operations for 20-30 dark stores. The role involves managing end-to-end inbound and dispatch processes, driving key operational KPIs, and reducing shrinkage. You will lead store managers and large ground teams while ensuring SOP compliance and cost efficiency. The position requires strong data-driven leadership and experience in high-volume fulfillment environments.
TAL's take
Role at a tier-1 company with clear ownership of high-volume operations and multi-site management responsibilities.
The JD clearly defines the operational scope, responsibilities, and specific KPIs for managing a cluster of dark stores.
Salaries at Zepto
35.9 LPA average
Based on 571 Grapevine salary entries for Zepto.
Operations
2 - 4 years | L6
18 LPA average
Range: 6 - 30 LPA
Operations
4 - 6 years | L8
20 LPA average
Range: 20 - 20 LPA
Operations
8 - 10 years | 5500000
42 LPA average
Range: 26 - 70 LPA
Operations
10 - 12 years | QA III
90 LPA average
Range: 90 - 90 LPA
Must haves
- 5-8+ years in warehouse/dark store/fulfilment center operations
- Exposure to multi-site management
- Strong understanding of end-to-end warehouse operations
- Proven experience managing large ground teams
- Hands-on with dashboards and KPIs
About the company
Zepto is a prominent, well-funded unicorn in the Indian quick commerce space with a strong operational footprint.
Posts mentioning Zepto
Zepto kinda sucks now
Zepto PMs, do you really think we don't understand how time works? My ETA has been stuck at 10 minutes for over over 30 minutes now. Instamart and Blinkit have much more accurate delivery times.
Zepto Set to Shake Up BNPL Market with 'Zepto Postpaid'
- Zepto is launching its own buy now, pay later service called Zepto Postpaid, currently in early stages and teased on the app. - Users are being encouraged to join a waitlist for early access, with promises of up to Rs 5,000 in interest-free repayments. - Rival firms like Blinkit already offer BNPL services through partnerships with LazyPay and Simpl. - Zepto has partnered with Simpl since January 2022, facilitating over 13 million checkouts as of April. - The company recently raised $340 million, boosting its valuation to $5 billion, as it prepares for an IPO. Source: [Business Standard](https://www.business-standard.com/companies/start-ups/zepto-set-to-enter-buy-now-pay-later-segment-with-zepto-postpaid-124090600732_1.html)
Evaluating PM Strategy: Zepto's Next Move
Zepto, is facing fierce competition from Blinkit. The Product team is deliberating on the best strategy to gain a competitive edge. Which strategy should Zepto prioritise to outmaneuver Blinkit?