Arabic Customer Support Executive
GreenHonchos is a digital commerce agency seeking a customer support executive to manage inquiries and order fulfillment for the UAE and GCC region. The role involves handling phone, email, and chat queries in both Arabic and English while coordinating with logistics teams. Candidates must be proficient in order management systems and CRM tools. This position is ideal for someone looking to build a career in e-commerce operations support.
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Experience
1-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
GreenHonchos is a digital commerce agency seeking a customer support executive to manage inquiries and order fulfillment for the UAE and GCC region. The role involves handling phone, email, and chat queries in both Arabic and English while coordinating with logistics teams. Candidates must be proficient in order management systems and CRM tools. This position is ideal for someone looking to build a career in e-commerce operations support.
TAL's take
Solid tier-2 role at an established agency with clearly defined responsibilities and language requirements.
The JD is very clear on language requirements, daily tasks, and the specific domain of e-commerce support.
Must haves
- 1-3 years of experience in customer support or e-commerce customer support
- Fluency in Arabic (written and spoken) and English
- Strong knowledge of online order management systems, CRM tools, and MS Office
- Excellent communication, problem-solving, and multitasking abilities
Tools and skills
About the company
Established digital commerce agency with over a decade of experience and significant client base.