IT Support Executive
This IT Support Executive role at Daikin Asia Servicing focuses on supporting enterprise applications and end-user systems. The incumbent will provide Level 1 and 2 support, handle reporting and analytics, and coordinate business and IT projects. Ideal candidates have experience with SAP S/4 HANA, Servigistics, and ITSM tools. The role acts as a critical bridge between business users and technical solutions within an international industrial setting.
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Experience
3-5 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
This IT Support Executive role at Daikin Asia Servicing focuses on supporting enterprise applications and end-user systems. The incumbent will provide Level 1 and 2 support, handle reporting and analytics, and coordinate business and IT projects. Ideal candidates have experience with SAP S/4 HANA, Servigistics, and ITSM tools. The role acts as a critical bridge between business users and technical solutions within an international industrial setting.
TAL's take
Solid mid-level IT support role at a reputable industrial company, though not a top-tier software firm.
Very well-defined responsibilities, specific enterprise tech stack, and clear project coordination scope.
Must haves
- 3-5 years of relevant IT experience
- Experience with Servigistics
- Experience with Freshdesk or similar ITSM tools
- Experience with SharePoint
- Experience with SAP Analytics Cloud or Power BI
- Basic understanding of SQL queries
- Bachelor's degree in IT or related discipline
Tools and skills
About the company
Established international service company, not a major software product brand.