Consultant
VMC Soft Technologies is looking for a SIAM Consultant to lead enterprise-scale ITSM transformation initiatives. The role involves managing multi-vendor ecosystems, designing ITSM processes, and optimizing governance models. You will be responsible for SLA management, maturity assessments, and contributing to AI-driven ITSM modernization. The position requires strong expertise in ITIL and SIAM frameworks within complex environments.
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Experience
8-14 years
Function
Consulting
Work mode
Onsite, India
Company
Tier 2
What you will work on
VMC Soft Technologies is looking for a SIAM Consultant to lead enterprise-scale ITSM transformation initiatives. The role involves managing multi-vendor ecosystems, designing ITSM processes, and optimizing governance models. You will be responsible for SLA management, maturity assessments, and contributing to AI-driven ITSM modernization. The position requires strong expertise in ITIL and SIAM frameworks within complex environments.
TAL's take
Mid-tier company with a clearly defined but highly niche consulting role.
Highly specific job description focusing on SIAM and ITSM frameworks in multi-vendor environments.
Must haves
- SIAM Framework knowledge
- Expertise in ITSM processes
- SIAM and ITIL certifications
- Multi-vendor governance experience
- SLA/OLA/KPI management experience
- ServiceNow or BMC Helix experience
Tools and skills
Nice to have: itil foundation version 5, ai, genai.
About the company
Unfamiliar company, default mid-tier.