Senior Quality Analyst
ICICI Lombard is seeking a Senior Quality Analyst to manage sales process auditing within the insurance and BFSI domain. The role involves utilizing generative AI and prompt writing to automate quality checks and provide actionable insights for performance improvement. Candidates must have at least two years of relevant sales QA experience and strong analytical capabilities. The position is based in Indore and involves rotational shifts.
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Experience
2+ years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
ICICI Lombard is seeking a Senior Quality Analyst to manage sales process auditing within the insurance and BFSI domain. The role involves utilizing generative AI and prompt writing to automate quality checks and provide actionable insights for performance improvement. Candidates must have at least two years of relevant sales QA experience and strong analytical capabilities. The position is based in Indore and involves rotational shifts.
TAL's take
Stable tier-2 company with a well-defined role in sales QA, though limited by lower compensation and operational constraints.
Clear focus on Sales QA for the insurance/BFSI domain with specific requirements for AI tooling and process auditing.
Must haves
- Minimum 2 years experience in QA for Sales
- Experience in Insurance or BFSI domains
- Hands-on experience with prompt writing
- Hands-on experience with generative AI tools
- Strong analytical and problem-solving skills
- Fluent in English
Tools and skills
About the company
Established major insurance provider in India.
Posts mentioning ICICI Lombard
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