Director/Senior Director, Tech and Transformation
Singtel is seeking a Director to lead the technology and digitalisation agenda for their Global Business Services unit. The role involves driving process transformation, technology enablement, and digital innovation to improve productivity across corporate functions. The incumbent will oversee technological roadmaps, governance frameworks, and change management initiatives within a large-scale matrixed environment. You will lead a high-performing team and work closely with senior leadership to implement enterprise-wide solutions.
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Experience
15+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Singtel is seeking a Director to lead the technology and digitalisation agenda for their Global Business Services unit. The role involves driving process transformation, technology enablement, and digital innovation to improve productivity across corporate functions. The incumbent will oversee technological roadmaps, governance frameworks, and change management initiatives within a large-scale matrixed environment. You will lead a high-performing team and work closely with senior leadership to implement enterprise-wide solutions.
TAL's take
Senior leadership role at a major multinational telecommunications company with significant scope for transformation.
Clear directive for Global Business Services transformation, though specific technical stack is left open-ended for strategic determination.
Must haves
- Bachelor's degree in business, accounting, IT, or engineering
- 15+ years experience in shared services, operations, or corporate services
- 7+ years in management role
- Track record of large system implementation or complex transformation projects
- Experience in matrixed operating model with cross-geography stakeholder management
- Financial acumen in cost management, budgeting, and business case development
Tools and skills
About the company
Established large-scale telecommunications corporation, not a pure-play software/tech firm.