Shop managing and customer handling
The Leather Laundry is a luxury leather repair and restoration service company based in Mumbai. The Shop Manager will oversee daily operations, supervise staff, manage inventory, and ensure high levels of customer satisfaction. Candidates must have strong communication, analytical, and interpersonal skills to handle client inquiries and coordinate with technical teams. The role requires proficiency in inventory management software and customer data maintenance.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Leather Laundry is a luxury leather repair and restoration service company based in Mumbai. The Shop Manager will oversee daily operations, supervise staff, manage inventory, and ensure high levels of customer satisfaction. Candidates must have strong communication, analytical, and interpersonal skills to handle client inquiries and coordinate with technical teams. The role requires proficiency in inventory management software and customer data maintenance.
TAL's take
Small, niche service company with a low-paying local operations role.
Clear and coherent shop management role with well-defined operational responsibilities.
Must haves
- Proficiency in interpersonal skills and customer satisfaction
- Strong skills in customer support
- Demonstrated analytical skills
- Superior communication skills
- Ability to manage inventory
- Proficiency in computer software for inventory and customer data management
About the company
Unfamiliar company, default mid-tier.
Posts mentioning The Leather Laundry
The market can pay
I'll share an interview experience which made me think beyond recession A remote, content startup based in Bangalore was actively hiring last year (end of 2022). I applied for role of Enterpreuner in residence (whatever tf it means), mentioned to be 100% remote I reached out to one of three founders, he though pointed out that it will not be remote and I'll have to relocate. Probably a red flag, but didn't see too much into it He loops in second Co founder, who is nice. Shares a plan for interview, with a content assignment (free work?!) and asked my expected salary. Did the assignment, got feedback, not rejected 🤠I asked for 19-22LPA and they agreed. 1. It was more of long form content creation role 2. I did not have formal experience of content, only side projects I had to pull out of the interview due to personal reasons which would have restricted my relocation. But this really made me wonder how much can market give? Now, I am not sure if the startup was really dumb to throw so much money or I was actually very good 🤔
The breadth of things, and the speed at which Jio rolls out successful ventures is crazy!
Has the culture at all Indian companies become toxic because of the bad job market?
The leaders at these companies know that employees have limited avenues to return towards, so they are exploiting the employees? Comments in either case of Yes and No.