Head of Operations, India Connected Living
The Head of Operations for India Connected Living will oversee all aspects of pan-India operations, including claim adjudication, service network management, and fraud mitigation. The role involves driving performance against SLAs, managing third-party service partners, and optimizing processes through AI and automation. Responsibilities include people leadership, financial oversight, and collaborating with business development to create market-leading proposals. This is a high-impact leadership role within a large global organization.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Head of Operations for India Connected Living will oversee all aspects of pan-India operations, including claim adjudication, service network management, and fraud mitigation. The role involves driving performance against SLAs, managing third-party service partners, and optimizing processes through AI and automation. Responsibilities include people leadership, financial oversight, and collaborating with business development to create market-leading proposals. This is a high-impact leadership role within a large global organization.
TAL's take
Solid director-level role at a global Fortune 500 company, clear operational scope, but domain is general business services rather than core tech.
Clear and coherent responsibilities related to operations, claim management, and automation, although the JD is broad due to the senior nature of the role.
Salaries at Assurant
19.0 LPA average
Based on 2 Grapevine salary entries for Assurant.
Sales
6 - 8 years
18 LPA average
Range: 18 - 18 LPA
Human Resources
8 - 10 years | L11
20 LPA average
Range: 20 - 20 LPA
Must haves
- Drive day-to-day operational functions
- Onboarding of new clients and programs
- Accurate claim adjudication practices
- Maintain cost-effective service model
- Compliance and oversight for third-party partners
- Drive operational enhancements with AI and automation
Tools and skills
About the company
Global Fortune 500 business services company, well-established but not a high-growth tech unicorn.
Posts mentioning Assurant
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