Coord 2, IT Operations
Skillsoft is seeking an IT Operations Coordinator in Hyderabad to handle service requests and IT infrastructure support. The role focuses on managing user access, device onboarding, and maintaining operational resilience using tools like Office 365 and Active Directory. Candidates are expected to manage ticket triage and improve documentation quality in a fast-paced environment. This role is ideal for an experienced support professional looking to contribute to organizational IT stability.
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Experience
3-6 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Skillsoft is seeking an IT Operations Coordinator in Hyderabad to handle service requests and IT infrastructure support. The role focuses on managing user access, device onboarding, and maintaining operational resilience using tools like Office 365 and Active Directory. Candidates are expected to manage ticket triage and improve documentation quality in a fast-paced environment. This role is ideal for an experienced support professional looking to contribute to organizational IT stability.
TAL's take
Solid mid-tier global company providing a clear, well-defined operational support role.
Very clear scope with specific tasks, ticketing platforms, and expected responsibilities defined.
Must haves
- 3-6 years of professional IT Operations Support experience
- Hands on experience with Office 365, Active Directory, Intune and Entra ID
- Knowledge of Software applications, operating systems, and integrations
- Excellent written and verbal communication skills
- Ability to effectively manage a workload and prioritize tasks
Tools and skills
About the company
Established global public company in the edtech space with a large enterprise footprint.
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