Install TAL
Jobs on TAL
All jobsOnsiteSupportai/ml infra8-12 yearssql
OnsiteSeniorai/ml infra

Senior Technical Support Analyst

NetradyneBengaluru, Karnataka, IndiaPosted 19 May 2026

Netradyne is seeking a Senior Technical Support Analyst to support their connected vehicle platforms in the fleet safety domain. The role involves diagnosing and resolving customer issues, collaborating with engineering and product teams, and performing root cause analysis. Candidates must have strong experience with SQL, REST APIs, and ITSM tools, alongside excellent communication skills. This position requires working in a 24/7/365 operations center with shift flexibility.

Matched by TAL

50k new jobs listed every day. Install TAL to find more jobs like this.

Install TAL

Experience

8-12 years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

Netradyne is seeking a Senior Technical Support Analyst to support their connected vehicle platforms in the fleet safety domain. The role involves diagnosing and resolving customer issues, collaborating with engineering and product teams, and performing root cause analysis. Candidates must have strong experience with SQL, REST APIs, and ITSM tools, alongside excellent communication skills. This position requires working in a 24/7/365 operations center with shift flexibility.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid technical support role in a growing fleet safety company, though the requirement for 24/7/365 shift flexibility is a potential detractor.

Very clear JD with well-defined responsibilities, technical stack, and shift expectations.

Salaries at Netradyne

51.3 LPA average

Based on 3 Grapevine salary entries for Netradyne.

View all salaries

Other roles

0 - 2 years

14 LPA average

Range: 14 - 14 LPA

Other roles

10 - 12 years | L6

70 LPA average

Range: 65 - 75 LPA

Must haves

  • 8-12 years of technical support experience
  • Basic SQL knowledge and database experience
  • Familiarity with ITSM tools like ServiceNow, JIRA, or Salesforce
  • Hands-on experience with REST APIs and webhooks
  • Experience in root cause analysis for complex customer issues
  • Ability to work in shifts and under pressure

Tools and skills

sqlpostgresqlmysqlitsm toolsservicenowjirasalesforcerest apiswebhooks

Nice to have: docker, kubernetes, microservices, python, shell, java, monitoring tools.

About the company

Established growth-stage startup in the fleet safety space.

Posts mentioning Netradyne

Porter Secures Unicorn Status After $200 Mn Funding

- Porter has become the second unicorn of 2025, joining Netradyne, after closing a $200 Mn Series F funding round led by Kedaara Capital and Wellington Management. - The funding round included both primary and secondary deals, with primary transactions raising $50 Mn to $80 Mn and secondary deals accounting for $120 Mn to $150 Mn. - The startup's valuation now stands between $1.1 Bn and $1.2 Bn, marking a significant milestone since its last Series E funding in October 2021. - Porter plans to utilize the new capital to expand its operations to more cities, support MSMEs, and enhance opportunities for over 1 Mn gig workers. - Despite posting a net loss of INR 95.7 Cr in FY24, Porter saw a 56% increase in operating revenue, reflecting strong growth and reduced cash burn compared to the previous fiscal year. Source: [Inc42](https://inc42.com/buzz/porter-closes-series-f-round-led-by-kedaara-wellington-management/)

News Discussion10