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SAP Lead

BirlasoftGreater Delhi Area, IndiaPosted 18 May 2026

Birlasoft is hiring an SAP CRM Functional Consultant to analyze business requirements and configure SAP CRM solutions for sales, service, and marketing processes. The role involves acting as a bridge between business users and technical teams, managing functional specifications, and supporting system integrations. Candidates must possess strong functional expertise in SAP CRM modules and middleware. This position requires deep involvement in the full implementation lifecycle from configuration to support.

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Experience

5-10 years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

Birlasoft is hiring an SAP CRM Functional Consultant to analyze business requirements and configure SAP CRM solutions for sales, service, and marketing processes. The role involves acting as a bridge between business users and technical teams, managing functional specifications, and supporting system integrations. Candidates must possess strong functional expertise in SAP CRM modules and middleware. This position requires deep involvement in the full implementation lifecycle from configuration to support.

TAL's take

Quality 58/1004/5 clarityTier 2 company

Stable tier-2 company with a well-defined functional consulting role, though the JD is somewhat generic.

Clear role definition with specific SAP module configuration responsibilities, standard for functional consulting.

Salaries at Birlasoft

16.0 LPA average

Based on 132 Grapevine salary entries for Birlasoft.

View all salaries

Engineering

2 - 4 years | L1

7 LPA average

Range: 4 - 18 LPA

Engineering

4 - 6 years | 4C

13 LPA average

Range: 8 - 20 LPA

Engineering

6 - 8 years | 4C

31 LPA average

Range: 31 - 31 LPA

Engineering

8 - 10 years | 5A

20 LPA average

Range: 16 - 27 LPA

Must haves

  • 5-10 years of SAP CRM functional experience
  • Strong functional knowledge of SAP CRM Sales, Service, and Marketing
  • Experience with CRM Web UI configuration
  • Understanding of CRM Middleware and integration concepts
  • Experience in functional documentation and stakeholder communication

Tools and skills

sap crmcrm web uicrm middlewareeccs/4hanaidocsrfcs

Nice to have: sap c4c, service cloud.

About the company

Birlasoft is an established IT services company within the top 50 in India.

Posts mentioning Birlasoft