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Operations Associate

RooftopMumbai, Maharashtra, IndiaPosted 20 May 2026

Rooftop is a creative marketplace platform seeking an Operations Associate based in Mumbai. The role is a generalist position requiring day-to-day management of provider onboarding, e-commerce listing accuracy, customer support, and general office administration. Candidates must be proficient in digital tools like spreadsheets and CRMs and demonstrate strong attention to detail. This is an onsite, 6-day work week role suitable for a candidate with 1-3 years of experience.

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Experience

1-3 years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

Rooftop is a creative marketplace platform seeking an Operations Associate based in Mumbai. The role is a generalist position requiring day-to-day management of provider onboarding, e-commerce listing accuracy, customer support, and general office administration. Candidates must be proficient in digital tools like spreadsheets and CRMs and demonstrate strong attention to detail. This is an onsite, 6-day work week role suitable for a candidate with 1-3 years of experience.

TAL's take

Quality 45/1002/5 clarityTier 2 company2 watchout

Tier 2 startup with a clearly defined but very broad generalist operational scope.

Very broad, kitchen-sink generalist role covering operations, support, admin, and office management.

Watchouts

  • Mindset for long working hours and hectic routine
  • 6-day work week

Must haves

  • Strong written and verbal communication in English and Hindi
  • High comfort with spreadsheets, CRMs, and digital tools
  • Ability to manage multiple workstreams simultaneously
  • Sharp attention to detail
  • Sense of ownership

Tools and skills

spreadsheetsplatform backendscrmswhatsapp business

Nice to have: e-commerce workflows.

About the company

Unfamiliar company, default mid-tier.

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