Operations Associate
Rooftop is a creative marketplace platform seeking an Operations Associate based in Mumbai. The role is a generalist position requiring day-to-day management of provider onboarding, e-commerce listing accuracy, customer support, and general office administration. Candidates must be proficient in digital tools like spreadsheets and CRMs and demonstrate strong attention to detail. This is an onsite, 6-day work week role suitable for a candidate with 1-3 years of experience.
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Experience
1-3 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Rooftop is a creative marketplace platform seeking an Operations Associate based in Mumbai. The role is a generalist position requiring day-to-day management of provider onboarding, e-commerce listing accuracy, customer support, and general office administration. Candidates must be proficient in digital tools like spreadsheets and CRMs and demonstrate strong attention to detail. This is an onsite, 6-day work week role suitable for a candidate with 1-3 years of experience.
TAL's take
Tier 2 startup with a clearly defined but very broad generalist operational scope.
Very broad, kitchen-sink generalist role covering operations, support, admin, and office management.
Watchouts
- Mindset for long working hours and hectic routine
- 6-day work week
Must haves
- Strong written and verbal communication in English and Hindi
- High comfort with spreadsheets, CRMs, and digital tools
- Ability to manage multiple workstreams simultaneously
- Sharp attention to detail
- Sense of ownership
Tools and skills
Nice to have: e-commerce workflows.
About the company
Unfamiliar company, default mid-tier.
Posts mentioning Rooftop
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