Salesforce Administrator
MaxVal is seeking an Application Support Manager to oversee software operations and team performance within their B2B SaaS environment. The role involves managing incidents, process improvements, and Salesforce platform maintenance. Candidates must have 5+ years of experience in application support and deep technical expertise in the Salesforce ecosystem. This position requires leadership skills and the ability to work rotational shifts in Bengaluru or Coimbatore.
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Experience
5+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
MaxVal is seeking an Application Support Manager to oversee software operations and team performance within their B2B SaaS environment. The role involves managing incidents, process improvements, and Salesforce platform maintenance. Candidates must have 5+ years of experience in application support and deep technical expertise in the Salesforce ecosystem. This position requires leadership skills and the ability to work rotational shifts in Bengaluru or Coimbatore.
TAL's take
Solid tier-2 company with a clearly defined management role in application support, though limited by requirement for rotational shifts.
The JD provides a highly specific breakdown of responsibilities and technical requirements for a Salesforce-focused application support manager role.
Must haves
- 5+ years experience in application support or IT operations
- Proven experience leading and managing a team
- Comprehensive knowledge of Salesforce platform capabilities
- Proficiency in Salesforce customization tools
- Experience with Salesforce APIs and integration tools
- Expertise in Salesforce data management and security model
Tools and skills
About the company
Established IP services and software product company with 700+ employees.