Service Desk Representative
Diebold Nixdorf is hiring a Service Desk Representative to provide proactive technical support and resolve hardware and software issues for customers. The role involves managing tickets, updating knowledge base solutions, and mentoring less experienced team members. Candidates are expected to have 2-4 years of relevant experience and proficiency in both local and business English. This is an onsite position based in Hyderabad.
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Experience
2-4 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Diebold Nixdorf is hiring a Service Desk Representative to provide proactive technical support and resolve hardware and software issues for customers. The role involves managing tickets, updating knowledge base solutions, and mentoring less experienced team members. Candidates are expected to have 2-4 years of relevant experience and proficiency in both local and business English. This is an onsite position based in Hyderabad.
TAL's take
Solid tier-2 global company with a well-defined support role and clear scope.
The JD clearly defines responsibilities, team interactions, and expectations for a service desk role.
Salaries at Diebold Nixdorf
17.8 LPA average
Based on 8 Grapevine salary entries for Diebold Nixdorf.
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4 - 6 years
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Must haves
- 2-4 years of relevant experience in Service Desk Support
- Good local language skills
- Business English skills (written and spoken)
Tools and skills
About the company
Established global company providing retail and banking technology solutions.