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Jr Customer Service Executive - Global Network Operations

Tata CommunicationsPune, Maharashtra, IndiaPosted 20 May 2026

Tata Communications is hiring a Customer Service Executive for their Pune division to manage front-desk operations and global network communications support. The role involves greeting customers, managing inquiries, handling administrative tasks, and coordinating with internal teams to resolve issues. Candidates should have strong communication skills and basic proficiency in office and CRM software. This position requires rotational shift availability and a professional, customer-first approach.

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Experience

Experience not specified

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

Tata Communications is hiring a Customer Service Executive for their Pune division to manage front-desk operations and global network communications support. The role involves greeting customers, managing inquiries, handling administrative tasks, and coordinating with internal teams to resolve issues. Candidates should have strong communication skills and basic proficiency in office and CRM software. This position requires rotational shift availability and a professional, customer-first approach.

TAL's take

Quality 50/1005/5 clarityTier 2 company

Stable established company but role is a junior front-desk support position with limited growth signal.

The JD is very clear and well-structured regarding responsibilities, KPIs, and requirements for a customer service role.

Salaries at Tata Communications

19.1 LPA average

Based on 41 Grapevine salary entries for Tata Communications.

View all salaries

Engineering

0 - 2 years | B2-1

6 LPA average

Range: 2 - 8 LPA

Other roles

0 - 2 years | B2-1

6 LPA average

Range: 5 - 10 LPA

Engineering

2 - 4 years | B3-2

7 LPA average

Range: 7 - 7 LPA

Other roles

2 - 4 years | B3-2

19 LPA average

Range: 8 - 36 LPA

Must haves

  • Engineering degree or equivalent work experience
  • Prior experience in customer service or front office
  • Excellent communication and interpersonal skills
  • Basic computer proficiency including MS Office and CRM tools

Tools and skills

ms officeemailcrm tools

About the company

Established global telecommunications and enterprise services company.

Posts mentioning Tata Communications