ISSRRN000580 - Application Tech Support Practitioner Copy 01
Accenture services Pvt Ltd is seeking an Application Tech Support Practitioner to assist in maintaining production systems. The role involves incident resolution, facilitating service restoration, and managing disaster recovery procedures. Candidates should have a background in service desk management with bonus proficiency in troubleshooting and customer support. The position focuses on collaborative problem-solving within a support environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture services Pvt Ltd is seeking an Application Tech Support Practitioner to assist in maintaining production systems. The role involves incident resolution, facilitating service restoration, and managing disaster recovery procedures. Candidates should have a background in service desk management with bonus proficiency in troubleshooting and customer support. The position focuses on collaborative problem-solving within a support environment.
TAL's take
Accenture is a well-known global tier-2 consultancy, but the job description is extremely vague and generic regarding specific technologies.
Broad and generic scope focusing on standard support tasks without specific technical stack requirements.
Must haves
- Beginner proficiency in Service Desk Management
Tools and skills
Nice to have: customer support, troubleshooting, communication skills, problem solving, technical documentation.
About the company
Global consultancy with established operations in India.
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