Senior Technical Account Manager (EMEA Shift)
Workday is looking for a Senior Technical Account Manager based in Pune to support strategic EMEA customers. The role involves acting as a primary point of contact for complex accounts, managing escalations, and ensuring business alignment across technical and functional stakeholders. Candidates must have extensive experience with large-scale ERP or HCM systems and strong project management capabilities. The position requires working EMEA shift hours and an office-based hybrid schedule.
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Experience
7+ years
Function
Support
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Workday is looking for a Senior Technical Account Manager based in Pune to support strategic EMEA customers. The role involves acting as a primary point of contact for complex accounts, managing escalations, and ensuring business alignment across technical and functional stakeholders. Candidates must have extensive experience with large-scale ERP or HCM systems and strong project management capabilities. The position requires working EMEA shift hours and an office-based hybrid schedule.
TAL's take
Tier 1 global company with a clear, well-scoped senior role supporting strategic customers.
The JD clearly defines the role responsibilities, team context, shift requirements, and specific technical expectations.
Salaries at Workday
33.8 LPA average
Based on 7 Grapevine salary entries for Workday.
Engineering
2 - 4 years | P3
22 LPA average
Range: 22 - 22 LPA
Other roles
2 - 4 years | P3
19 LPA average
Range: 19 - 19 LPA
Engineering
4 - 6 years | P3
22 LPA average
Range: 22 - 22 LPA
Consulting
4 - 6 years | P3
35 LPA average
Range: 35 - 35 LPA
Must haves
- 7+ years experience in product support, customer success, or account management
- Experience with large, complex ERP, HCM, Financial, CRM or cloud computing systems
- 5+ years experience implementing or managing Workday, Oracle, SAP, or similar projects
- Strong communication and project management skills
- BS or MS in a technical degree or equivalent experience
Tools and skills
Nice to have: oracle, sap, peoplesoft, ultimate software, kronos.
About the company
Workday is a well-known Fortune 500 global SaaS company.
Posts mentioning Workday
Candidates: We hate filling Workday forms. SaaS company: Hold my 23-pager Google Forms.
The candidate gets to download their offer letter on page 23. Right? Right?
Arista vs Athenahealth vs Workday(not cleared)
Yoe - ~10 company - base(with PF) + bonus + joining bonus + stocks $/yr Arista - 57 + 6 + 0 + 20k -> ~81 (Bangalore) AthenaH - 61 + 10 + 5 + 14k(paper money not public yet) -> ~71 + 5(Jb) + 12L (private stock) (Bangalore) Workday(not cleared yet but hoping and preparing hard): 57+9+3.5(reloc b)+23k -> ~85 (Role based in Chennai) All 3 packages are quite similar and can go much more or much less depending upon stock perf. I am looking to rank these companies based on brand value and how easy it would be to get calls in future from FAANG/similar companies. My perception based on this factor is: Workday > Arista >> Athenahealth - Looking for feedback Some more context: Although I am from Chennai, I am completely based in Blr now in last 10 years and sceptical to move to chennai due to future calls(or the lack of) from Blr companies. All these 3 companies have good WLB and work. My main concern in brand value in resume as I would like to switch to a better company in future.
Any idea about Workday and opportunities?
I am looking for career transition into HR, I heard workday market is good! Can get some information like where can I get course including job assistance and support