Senior Support Engineer
Axslogic is a fintech analytics enterprise software company seeking a Senior Support Engineer to manage their flagship Winnow™ platform. The role involves L2/L3 application and production support, including troubleshooting Linux-based distributed environments and managing databases. You will work closely with Engineering, DevOps, and Customer Success teams to resolve complex technical issues for global financial clients. The role requires strong analytical skills, process observance, and experience in API-driven, Java-based enterprise environments.
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Experience
5-6 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Axslogic is a fintech analytics enterprise software company seeking a Senior Support Engineer to manage their flagship Winnow™ platform. The role involves L2/L3 application and production support, including troubleshooting Linux-based distributed environments and managing databases. You will work closely with Engineering, DevOps, and Customer Success teams to resolve complex technical issues for global financial clients. The role requires strong analytical skills, process observance, and experience in API-driven, Java-based enterprise environments.
TAL's take
Clear role definition and established domain within fintech, though company brand is mid-tier and specific compensation is not disclosed.
The JD provides a very clear breakdown of responsibilities, technical stack, and team interactions for a standard support role.
Must haves
- 5-6 years in enterprise application or production support
- Strong hands-on experience with Linux/Unix environments
- Working knowledge of SQL and relational databases
- Experience analyzing application logs and troubleshooting distributed applications
- Familiarity with REST APIs and client-server architectures
Tools and skills
Nice to have: java, spring boot, cloud.
About the company
Established fintech analytics software company with global operations, but lacks the scale or brand recognition of a Tier 1 unicorn.