Customer Relationship Management Manager
MAIA Estates is a premium real estate developer based in Bengaluru seeking a CRM Manager to lead system administration and customer engagement strategies. The role involves managing CRM integrity, tracking contracts, segmenting customer data, and driving retention through personalized communication. Candidates are expected to have strong analytical skills and proficiency in the Microsoft Office suite. This position requires collaboration across sales and marketing teams to optimize customer lifecycles.
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Experience
5+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
MAIA Estates is a premium real estate developer based in Bengaluru seeking a CRM Manager to lead system administration and customer engagement strategies. The role involves managing CRM integrity, tracking contracts, segmenting customer data, and driving retention through personalized communication. Candidates are expected to have strong analytical skills and proficiency in the Microsoft Office suite. This position requires collaboration across sales and marketing teams to optimize customer lifecycles.
TAL's take
Solid mid-level role at a respected luxury real estate firm with clear functional ownership.
Clear responsibilities and scope despite the broad nature of CRM administration and operations.
Must haves
- Bachelor's degree in business or related field
- 5+ years of experience in CRM
- Proven experience in CRM administration and strategy development
- Excellent analytical skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office, Excel, Outlook, Word, and PPT
Tools and skills
About the company
Established luxury real estate developer in Bengaluru, not a venture-backed tech giant.