Manager – IT End User Experience
Mattel is seeking a Manager for IT End User Experience based in Hyderabad to oversee global endpoint management and operations. The role focuses on driving digital experience through platforms like JAMF, SCCM, Intune, Nexthink, and Moveworks. The candidate will lead global IT support teams, implement hardware standards, and leverage AI-driven automation for operational excellence. This is a strategic management position requiring extensive experience in IT operations and endpoint management frameworks.
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Experience
10+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Mattel is seeking a Manager for IT End User Experience based in Hyderabad to oversee global endpoint management and operations. The role focuses on driving digital experience through platforms like JAMF, SCCM, Intune, Nexthink, and Moveworks. The candidate will lead global IT support teams, implement hardware standards, and leverage AI-driven automation for operational excellence. This is a strategic management position requiring extensive experience in IT operations and endpoint management frameworks.
TAL's take
Solid management role at a major global company with clear operational scope and established toolsets.
Well-defined scope with specific platforms and clear team management expectations.
Must haves
- 10+ years experience in IT operations
- 5+ years in EUC, endpoint management, or digital experience leadership
- Expertise in jamf, sccm, and intune
- Experience with experience monitoring tools like nexthink
- Knowledge of support automation platforms like moveworks
- ITIL certification
Tools and skills
Nice to have: servicenow.
About the company
Global consumer products company, though not a pure-play tech firm or Tier-1 software company.
Posts mentioning Mattel, Inc.
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network engineer salary in tcs certifications matter?
Network engineer hu TCS mein. CCNA kiya hai. CCNP karun toh salary mein significant jump milega ya nahi? Ya company change hi better option hai?
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