Customer Service Representative
ACE Rooms Ltd. is hiring a Customer Service Representative in Kolkata to manage travel operations and hotel reservations. The role involves liaising with partners and clients to ensure high-quality service, particularly for the UK market. Applicants must be graduates with at least two years of experience in travel operations. Proficiency in MS Office and reservation systems is highly valued.
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Experience
2+ years
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
ACE Rooms Ltd. is hiring a Customer Service Representative in Kolkata to manage travel operations and hotel reservations. The role involves liaising with partners and clients to ensure high-quality service, particularly for the UK market. Applicants must be graduates with at least two years of experience in travel operations. Proficiency in MS Office and reservation systems is highly valued.
TAL's take
Low-tier support role in the hospitality sector with limited technical growth potential.
Clear and well-defined operational role within the hospitality industry.
Must haves
- Graduate degree
- Minimum 2+ years of experience in travel operations or hotel reservations
- Excellent verbal and written communication skills in English
- Detail-oriented professional
Tools and skills
Nice to have: reservation systems.
About the company
Small, regional hospitality service company with limited engineering footprint.