Agents, Front Office Siro
SIRO Hotels is seeking a service-driven Front Office Agent for their One Za’abeel property in Dubai. The role focuses on delivering exceptional guest experiences, managing arrivals and departures, and coordinating with departments to ensure operational efficiency. Candidates must possess professional experience in luxury or boutique hotels and be proficient in Opera PMS. The position acts as a central point of contact for guest inquiries and service issue resolution.
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Experience
2+ years
Function
Administrative
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
SIRO Hotels is seeking a service-driven Front Office Agent for their One Za’abeel property in Dubai. The role focuses on delivering exceptional guest experiences, managing arrivals and departures, and coordinating with departments to ensure operational efficiency. Candidates must possess professional experience in luxury or boutique hotels and be proficient in Opera PMS. The position acts as a central point of contact for guest inquiries and service issue resolution.
TAL's take
Solid brand reputation in luxury hospitality, though the role is operational and standard for the industry.
Clear, well-defined operational role within a specific hospitality setting.
Must haves
- Minimum 2 years experience in a Front Office role
- Experience in luxury or boutique hotel
- Strong guest service and communication skills
- Fluent English
- Proficiency in Opera
- Proficiency in Microsoft Office
Tools and skills
About the company
Luxury hotel brand part of Kerzner International, an established hospitality group.