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OnsiteStaff/Principal/Architectb2b saas

Solution Architect

AccentureGurugram, Haryana, IndiaPosted 19 May 2026

Accenture is seeking a Solution Architect based in Gurugram to design and implement complex ServiceNow-based ITSM solutions for enterprise clients. The role involves translating business requirements into scalable workflows, collaborating with sales and delivery teams, and providing subject matter expertise across projects. Candidates must possess over 12 years of experience in ServiceNow and a solid understanding of ITIL principles. The position requires strong leadership, stakeholder management, and a focus on mentoring junior team members.

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Experience

12+ years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

Accenture is seeking a Solution Architect based in Gurugram to design and implement complex ServiceNow-based ITSM solutions for enterprise clients. The role involves translating business requirements into scalable workflows, collaborating with sales and delivery teams, and providing subject matter expertise across projects. Candidates must possess over 12 years of experience in ServiceNow and a solid understanding of ITIL principles. The position requires strong leadership, stakeholder management, and a focus on mentoring junior team members.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid senior architectural role at a major global consultancy with clearly defined responsibilities and experience requirements.

The JD clearly defines the role of a Solution Architect with a specific focus on ServiceNow and ITIL frameworks within an enterprise context.

Salaries at Accenture

12.7 LPA average

Based on 5,655 Grapevine salary entries for Accenture.

View all salaries

Engineering

0 - 2 years | L12

8 LPA average

Range: 2 - 430 LPA

Engineering

2 - 4 years | L10

6 LPA average

Range: 2 - 24 LPA

Engineering

4 - 6 years | L9

9 LPA average

Range: 3 - 28 LPA

Engineering

6 - 8 years | L9

14 LPA average

Range: 5 - 32 LPA

Must haves

  • Proficiency in ServiceNow IT Service Management
  • Minimum 12 years of experience in ServiceNow ITSM
  • Strong expertise in designing and deploying IT service management workflows
  • Understanding of ITIL principles
  • 15 years full time education

Tools and skills

servicenow it service managementitil

About the company

Global consultancy firm with large-scale service delivery operations.

Posts mentioning Accenture