Application Support Engineer II - Event
Smarsh is seeking an Application Support Engineer to join their Event team in Bengaluru, focusing on archiving and compliance solutions. The role involves proactive monitoring, troubleshooting, and resolving system issues for a 24/7 global operation. Candidates should possess strong Linux and SQL skills along with excellent communication abilities to manage customer interactions and SLAs. The position requires flexibility with staggered, rotating shifts including weekends.
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Experience
2+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Smarsh is seeking an Application Support Engineer to join their Event team in Bengaluru, focusing on archiving and compliance solutions. The role involves proactive monitoring, troubleshooting, and resolving system issues for a 24/7 global operation. Candidates should possess strong Linux and SQL skills along with excellent communication abilities to manage customer interactions and SLAs. The position requires flexibility with staggered, rotating shifts including weekends.
TAL's take
Solid mid-level support role at an established B2B SaaS company with defined scope.
Clear and coherent responsibilities related to monitoring, troubleshooting, and support delivery.
Salaries at Smarsh
42.0 LPA average
Based on 6 Grapevine salary entries for Smarsh.
Other roles
4 - 6 years
19 LPA average
Range: 19 - 19 LPA
Other roles
6 - 8 years | Software engineer 3
46 LPA average
Range: 22 - 70 LPA
Other roles
8 - 10 years | Software engineer 3
26 LPA average
Range: 26 - 26 LPA
Other roles
12 - 14 years
45 LPA average
Range: 45 - 45 LPA
Must haves
- Minimum 2 years in a support delivery role
- Strong knowledge on Linux and application support
- Excellent verbal and written communication skills
- Proficient in CRM business systems
- Flexible to work in staggered shifts
Tools and skills
Nice to have: it, networking.
About the company
Established provider of compliance software, recognized mid-market product company.
Posts mentioning Smarsh
Vicky Kaushal's 'Chhaava' Smashes Box Office Records
- The Vicky Kaushal and Rashmika Mandanna-starrer 'Chhaava' has been a massive hit at the box office, earning ₹31 crore on its opening day and ₹219.25 crore in its first week. - The film continued its strong performance, bringing in ₹23.5 crore on its second Friday, ₹44 crore on its second Saturday, and ₹40 crore on its second Sunday, among other impressive daily earnings. - As of its 13th day, 'Chhaava' has amassed a total of ₹385 crore at the India box office and is expected to cross the ₹400 crore mark by the end of its second week. - The film also achieved a significant milestone by becoming the first Indian movie of 2025 to cross ₹500 crore in gross collections worldwide, doing so in just 12 days. - Directed by Laxman Utekar, 'Chhaava' is an adaptation of the Marathi novel by Shivaji Sawant, focusing on the life of Hindu king Chhatrapati Sambhaji Maharaj. Source: [Business News India](https://www.businesstoday.in/trending/box-office/story/chhaava-box-office-collection-day-13-rs400-crore-in-striking-distance-for-vicky-kaushals-film-here-how-much-it-has-earned-so-far-466039-2025-02-27), [The Times Of India](https://timesofindia.indiatimes.com/entertainment/hindi/bollywood/box-office/chhaava-box-office-collection-day-13-vicky-kaushal-rashmika-mandanna-starrer-eyes-on-crossing-400-crore-mark-in-india/articleshow/118589641.cms)
SpaceX Starship Explodes Minutes After Launch
- SpaceX's upgraded Starship, carrying mock satellites, lost contact and exploded eight minutes after liftoff from Texas. - The Super Heavy booster successfully returned to Earth, caught midair by mechanical arms, despite the upper stage failure. - The incident caused flight diversions over the Gulf of Mexico, with Elon Musk commenting on the uncertain success but guaranteed entertainment. Source: [Moneycontrol](https://www.moneycontrol.com/news/world/spacex-s-starship-explodes-in-flight-test-forcing-airlines-to-divert-12912730.html), [Mint](https://www.livemint.com/science/news/spacex-starship-rocket-breaks-up-after-launch-faa-says-it-slowed-down-diverted-aircraft-elon-musk-issues-statement-11737076334464.html), [Ndtv](https://www.ndtv.com/world-news/spacexs-starship-breaks-up-in-space-after-launch-forces-flights-to-divert-7492051), [Mint](https://www.livemint.com/news/trends/watch-elon-musks-spacex-starship-explodes-after-launch-debris-seen-in-the-sky-netizens-say-rest-in-many-pieces-11737076047353.html)
To the Mars 🚀
Wow! This is unbelievable. The Starship is in space for the first time, with all 33 engines working at full capacity. We lost the signal in the end, but we gathered the required information for the next flight test. What a day! I love science.