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Director, Strategic Partnership (APAC)

ServiceNowGurugram, Haryana, IndiaPosted 18 May 2026

ServiceNow is seeking a Director of Strategic Partnerships for the APAC region to drive partner-sourced revenue for their CRM and AI platforms. The role involves recruiting and activating CRM-focused partners, establishing joint GTM plans, and co-selling within the BFSI and enterprise segments. You will act as a subject matter expert in agentic AI and CRM solutions, managing complex partner engagements and revenue targets. The position requires strong executive presence and experience navigating large, matrixed organizations.

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Experience

10+ years

Function

Business Development

Work mode

Hybrid, India

Company

Tier 1

What you will work on

ServiceNow is seeking a Director of Strategic Partnerships for the APAC region to drive partner-sourced revenue for their CRM and AI platforms. The role involves recruiting and activating CRM-focused partners, establishing joint GTM plans, and co-selling within the BFSI and enterprise segments. You will act as a subject matter expert in agentic AI and CRM solutions, managing complex partner engagements and revenue targets. The position requires strong executive presence and experience navigating large, matrixed organizations.

TAL's take

Quality 85/1005/5 clarityTier 1 company

High-impact Director-level role at a top-tier global enterprise software firm with clear business development scope.

Highly specific job description outlining strategic partnership goals, regional scope, and performance KPIs in the APAC market.

Salaries at ServiceNow

31.3 LPA average

Based on 107 Grapevine salary entries for ServiceNow.

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Must haves

  • 10+ years of experience in partner sales
  • Track record in Embedded Service Provider (ESP) or Build route-to-market models
  • Experience building and activating CRM or enterprise software practices with partners
  • Deep familiarity with APAC partner ecosystem and GSI/SI landscape
  • Experience with CRM platforms and commercial structuring of agreements

Tools and skills

crm platformsai agentsccaas platforms

Nice to have: now assist, genesys, nice, aws connect, salesforce, microsoft dynamics.

About the company

Global tier-1 enterprise software company and established industry leader.

Posts mentioning ServiceNow