Senior Implementation Consultant
Sprinklr is seeking a Senior Implementation Consultant in Bengaluru to lead the end-to-end deployment of AI-native CCaaS solutions for enterprise clients. The role involves defining strategy, solution architecture, and mentoring junior consultants while acting as the primary point of contact. Candidates must have extensive experience with contact center infrastructure, voice protocols, and CRM integrations. Fluency in both Korean and English is required to support global enterprise customers.
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Experience
5+ years
Function
Consulting
Work mode
Onsite, India
Company
Tier 2
What you will work on
Sprinklr is seeking a Senior Implementation Consultant in Bengaluru to lead the end-to-end deployment of AI-native CCaaS solutions for enterprise clients. The role involves defining strategy, solution architecture, and mentoring junior consultants while acting as the primary point of contact. Candidates must have extensive experience with contact center infrastructure, voice protocols, and CRM integrations. Fluency in both Korean and English is required to support global enterprise customers.
TAL's take
Solid senior consulting role at an established B2B SaaS company with clear ownership and technical requirements.
The JD is very specific regarding technical domain (CCaaS) and expectations for the implementation consultant role.
Salaries at Sprinklr
30.5 LPA average
Based on 89 Grapevine salary entries for Sprinklr.
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Other roles
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29 LPA average
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Product Management
2 - 4 years | L2
23 LPA average
Range: 18 - 28 LPA
Must haves
- 5+ years of experience in deploying contact center applications
- Experience in CCaaS, UCaaS, or CPaaS environments
- Understanding of voice technologies and protocols (TCP/IP, VOIP, SIP)
- Proficiency in contact center infrastructure (ACD, IVR, CTI)
- Business proficiency in Korean and English
Tools and skills
Nice to have: groovy, javascript.
About the company
Established enterprise SaaS company, but does not meet the criteria for global or India-specific Tier 1 tech companies.
Posts mentioning Sprinklr
Sprinklr
How is implementation consultant as a role at sprinklr
Sprinklr Product Engineer
So, I have a full time offer to join Sprinklr as a product engineer next summer (on campus sde-1 offer). How’s the culture, growth and WLB at the company?
AMA Sprinklr Product Engineering intern
Ask me anything you want.