Forescout Support Engineer
Tata Communications Transformation Services is seeking a Forescout Support Engineer to join an international support project in a 24x5 environment. The role involves monitoring infrastructure, incident management, and policy validation within a NAC-focused framework. Candidates must have solid networking fundamentals and experience in security platform support. This is a technical support role requiring analytical skills and adherence to SLAs.
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Experience
1-6 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Tata Communications Transformation Services is seeking a Forescout Support Engineer to join an international support project in a 24x5 environment. The role involves monitoring infrastructure, incident management, and policy validation within a NAC-focused framework. Candidates must have solid networking fundamentals and experience in security platform support. This is a technical support role requiring analytical skills and adherence to SLAs.
TAL's take
Solid established company, clear functional role scope, well-defined technical requirements for a support position.
The JD clearly defines the role responsibilities, specific technical stack, and tiering levels (L1/L2) for the support engineer.
Must haves
- Hands-on experience with Forescout platform administration/support
- Good understanding of NAC (Network Access Control) concepts
- Knowledge of networking fundamentals: TCP/IP, VLANs, Routing & Switching
- Knowledge of DHCP/DNS and 802.1X
- Experience with incident management and ticketing tools
Tools and skills
Nice to have: cisco ise, fortinet, palo alto, siem, scripting, automation.
About the company
Large established IT services organization providing transformation and managed services.
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