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OnsiteDirectormarketplace

Director, Fraud Operations

foodpandaSingaporePosted 18 May 2026

foodpanda, a prominent global delivery platform, is seeking a Director of Fraud Operations to lead their fraud strategy and protection efforts. The role involves managing fraud across customer, vendor, and rider domains to drive P&L efficiency and mitigate threats. Candidates must have extensive experience in fraud operations and leadership, with strong analytical capabilities in SQL and AI-driven detection. This is a high-visibility position responsible for setting strategy and partnering with product and engineering teams.

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Experience

8+ years

Function

Operations

Work mode

Onsite, Singapore

Company

Tier 2

What you will work on

foodpanda, a prominent global delivery platform, is seeking a Director of Fraud Operations to lead their fraud strategy and protection efforts. The role involves managing fraud across customer, vendor, and rider domains to drive P&L efficiency and mitigate threats. Candidates must have extensive experience in fraud operations and leadership, with strong analytical capabilities in SQL and AI-driven detection. This is a high-visibility position responsible for setting strategy and partnering with product and engineering teams.

TAL's take

Quality 75/1005/5 clarityTier 2 company

High-impact leadership role at a significant global scale with clear P&L responsibility.

Very clear responsibilities, scope, and domain focus on fraud operations in a complex marketplace.

Must haves

  • 8+ years experience in fraud operations, trust & safety, or risk management
  • 5+ years in a leadership role within marketplace or on-demand platforms
  • Proven track record owning fraud P&L and loss reduction
  • Experience with fraud tooling, rules engines, and ML-driven detection
  • Strong analytical skills with SQL, Python, or PySpark

Tools and skills

sqlpythonpysparkai agentsfraud toolingrules engines

About the company

Global delivery platform under Delivery Hero, strong regional presence but not a top-tier global tech leader.

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