Workforce Management Administrator, RPE Team
The Workforce Management System Administrator at Amazon will join the WISE team to support and maintain global workforce management systems. Responsibilities include system troubleshooting, user training, data maintenance, and partnering with operations teams to improve efficiency. Candidates must have solid experience in WFM administration or analysis and intermediate Excel skills. The role requires on-call availability and occasional business travel to support global operations.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
1+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 1
What you will work on
The Workforce Management System Administrator at Amazon will join the WISE team to support and maintain global workforce management systems. Responsibilities include system troubleshooting, user training, data maintenance, and partnering with operations teams to improve efficiency. Candidates must have solid experience in WFM administration or analysis and intermediate Excel skills. The role requires on-call availability and occasional business travel to support global operations.
TAL's take
Role at Amazon with clear operational scope and impact within the Workforce Innovation & Systems Excellence team.
The JD provides a very clear scope, responsibilities, and specific system requirements for the WFM Administrator role.
Salaries at Amazon
25.8 LPA average
Based on 3,341 Grapevine salary entries for Amazon.
Operations
0 - 2 years | L3
5 LPA average
Range: 2 - 19 LPA
Operations
2 - 4 years | L4
7 LPA average
Range: 2 - 38 LPA
Operations
4 - 6 years | L5
10 LPA average
Range: 2 - 68 LPA
Operations
6 - 8 years | L4
18 LPA average
Range: 4 - 50 LPA
Must haves
- 1+ years experience as a Workforce Management Administrator
- 2+ years experience in WFM analyst roles
- Intermediate Excel proficiency including pivot tables and nested formulas
Tools and skills
Nice to have: nice iex, automatic contact routing, voip, contact center case management tools.
About the company
Amazon is a top-tier global technology company with significant scale.
Posts mentioning Amazon
Amazon - L5/6 salary range
Hi, what is the salary range for category manager - L5 and L6 roles at Amazon. What would the split be between fixed, bonus & rsu?
Amazon IN
I am currently a Junior Product Manager (L5) at Amazon IN. Looking to switch to some other role within Amazon (context - I am a business student and always wanted to try Marketing/Finance roles). Any recommendations on which roles can be good?
Amazon Sde 1 hiring
Any Amazonions here ? When will hiring again start for sde 1 and 2 ?