ISSRRN000921 - Infra Tech Support Practitioner
This role at Accenture involves working as an Infra Tech Support Practitioner focusing on Service Desk Management. The successful candidate will ensure production system availability, manage incident resolution, and facilitate disaster recovery procedures. Requirements include beginner-level service desk proficiency and a bachelor's degree. It is a support-focused role within a large-scale enterprise environment.
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Experience
1+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture involves working as an Infra Tech Support Practitioner focusing on Service Desk Management. The successful candidate will ensure production system availability, manage incident resolution, and facilitate disaster recovery procedures. Requirements include beginner-level service desk proficiency and a bachelor's degree. It is a support-focused role within a large-scale enterprise environment.
TAL's take
Stable global consultancy role with clearly defined entry-level requirements, though scope is generic.
The JD clearly outlines the functional domain of Service Desk Management and incident resolution despite the generic title.
Salaries at Accenture
12.7 LPA average
Based on 5,655 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- Beginner proficiency in Service Desk Voice Support
- Minimum 1 year of experience in relevant related skills
- Bachelor's Degree in relevant field
Tools and skills
About the company
Accenture is a large global IT services firm, categorized as Tier 2 due to its services-based business model.
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