Customer Service Representative- India
Alpha Technologies is seeking a Customer Service Representative in Mumbai to manage aftermarket parts and service orders. The role involves executing outbound campaigns, processing invoices via Tally ERP, and ensuring GST compliance. Candidates must have experience with e-invoicing and e-way bill procedures. The position requires strong administrative and communication skills to support service engineers and customers.
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Experience
1-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Alpha Technologies is seeking a Customer Service Representative in Mumbai to manage aftermarket parts and service orders. The role involves executing outbound campaigns, processing invoices via Tally ERP, and ensuring GST compliance. Candidates must have experience with e-invoicing and e-way bill procedures. The position requires strong administrative and communication skills to support service engineers and customers.
TAL's take
Tier-2 company with a highly operational, administrative support role that lacks high-growth tech signals.
The JD is very clear and provides a granular list of administrative, invoicing, and support responsibilities.
Must haves
- 1-3 years customer service experience
- Working knowledge of Tally ERP
- Familiarity with GST compliance, e-invoicing, and e-way billing
- Strong customer orientation
- Strong time management skills
- Fluency in English
Tools and skills
Nice to have: microsoft dynamics 365 crm.
About the company
unfamiliar company, default mid-tier
Posts mentioning Alpha Technologies
DOJ Pushes Google to Sell Chrome Amid Antitrust Battle
- The DOJ is set to request a court order for Google to divest its Chrome browser, following a ruling on search market monopoly. - Measures related to AI and Android OS are also expected; Google plans to appeal by August 2025. - Google's VP criticizes the DOJ's agenda, claiming it harms consumers and technological leadership. Source: [The Hindu](https://www.thehindu.com/sci-tech/technology/google-could-be-forced-to-sell-off-chrome-by-us-doj-report/article68884423.ece), [Benzinga](https://www.benzinga.com/news/legal/24/11/42053249/google-could-lose-chrome-browser-in-dojs-latest-antitrust-move), [Forbes](https://www.forbes.com/sites/antoniopequenoiv/2024/11/18/justice-department-will-request-judge-order-google-to-sell-chrome-in-antitrust-case-report-says/), [New York Post](https://nypost.com/2024/11/18/business/doj-to-ask-judge-to-force-google-to-sell-off-chrome-report/), [Seeking Alpha](https://seekingalpha.com/news/4304698-doj-to-ask-judge-to-push-google-to-sell-off-chrome-browser-bloomberg?feed_item_type=news)
the first thing boys do when they walk into a room is decide who's the Alpha there
what's the girl equivalent for this ?
Hot take: elementary education is important
Saying the below at a risk of sounding a big-time old school, pun intended :) Have seen Millennials, GenZ and Gen Alpha shit a lot on how the education imparted in school has never helped them in life (exhibit A: "bro, wtf do I do with mitochondria is the powerhouse of the cell, day 5000 since I used tan(x) in real life, yada yada yada"). I think the key issue lies with expecting too much from a school-based education. I believe the core reason of schools' education is to impart a fundamental understanding of multiple subjects, that creates a broad knowledge base. This serves as a foundation for further specialization (college) along with the personality/interest you've developed as an individual for the last 16-18 years. Likewise, the point of a college (undergrad) is to teach a certain subject bit more in detail, enough to help you secure a job and lead a life. Point of a MBA/MS/M.Tech/M.Com is to teach you how to be a pure specialist in that subject (and hence the term Masters), and so on and so forth. People these days be quitting schools quoting the examples of Bill Gates and Zuck, ignoring the fact that he dropped from HARWARD, not KV Faridabad. Rant over. If you have a different take, shoot 'em!