Assistant Manager - Agency Management, Collection Field South
SBI Card is seeking an Assistant Manager to oversee agency management and collections processes for their credit card portfolio. The role involves managing field vendors, driving performance targets, ensuring process compliance, and maintaining data security. Applicants should have a background in credit card operations and collections, with strong analytical and stakeholder management skills. This position is based in Secunderabad and focuses on resolution, recovery, and process hygiene.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
SBI Card is seeking an Assistant Manager to oversee agency management and collections processes for their credit card portfolio. The role involves managing field vendors, driving performance targets, ensuring process compliance, and maintaining data security. Applicants should have a background in credit card operations and collections, with strong analytical and stakeholder management skills. This position is based in Secunderabad and focuses on resolution, recovery, and process hygiene.
TAL's take
Solid role at a large, well-known financial institution, though the scope is focused on operational collections management.
The JD is clear about the responsibilities, key performance indicators, and the functional domain of collections management.
Must haves
- Experience in credit card industry
- Understanding of collection processes
- Ability to manage allocated portfolios and field vendors
- Ensuring process hygiene and adherence to guidelines
Tools and skills
About the company
Established major Indian credit card issuer, but not a tech-first product company.
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