ServiceNow Technical Architect
TTC Group is seeking a ServiceNow Technical Architect to lead the design and implementation of TSOM solutions. The role involves defining enterprise-level IT Operations architectures, managing observability, and driving AIOps initiatives. Candidates must have 15+ years of total experience with deep expertise in ServiceNow ITOM modules. You will act as a technical authority, overseeing implementations and mentoring development teams.
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Experience
15+ years
Function
Engineering
Work mode
Hybrid, India
Company
Tier 3
What you will work on
TTC Group is seeking a ServiceNow Technical Architect to lead the design and implementation of TSOM solutions. The role involves defining enterprise-level IT Operations architectures, managing observability, and driving AIOps initiatives. Candidates must have 15+ years of total experience with deep expertise in ServiceNow ITOM modules. You will act as a technical authority, overseeing implementations and mentoring development teams.
TAL's take
Role is well-defined and senior but at a tier-3 consultancy firm.
Very clear scope, specific technology requirements, and defined responsibilities for a ServiceNow architect role.
Must haves
- 15+ years total IT experience
- 8+ years ServiceNow ITOM/TSOM experience
- Expertise in ITOM Discovery, Service Mapping, and Event Management
- CMDB architecture and data modeling experience
- Proficiency in ServiceNow scripting (JavaScript, Glide APIs)
Tools and skills
Nice to have: servicenow cloud observability, splunk, dynatrace, appdynamics, azure monitor, aws cloudwatch, aws, azure, gcp.
About the company
Consultancy and staffing company.