Assistant Manager - Agency Management
SBI Card is seeking an Assistant Manager to oversee collections processes and vendor management for an allocated portfolio. The role focuses on meeting business targets for recovery, resolution, and portfolio normalization while maintaining compliance and data security. You will manage NFTE agencies, conduct field visits, and ensure performance through tactical planning and analytical review. The position requires strong stakeholder management and credit card process expertise.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
SBI Card is seeking an Assistant Manager to oversee collections processes and vendor management for an allocated portfolio. The role focuses on meeting business targets for recovery, resolution, and portfolio normalization while maintaining compliance and data security. You will manage NFTE agencies, conduct field visits, and ensure performance through tactical planning and analytical review. The position requires strong stakeholder management and credit card process expertise.
TAL's take
Solid established company in the FSI domain with a clear, functional, and well-defined operational role.
Very clear operational accountabilities with defined KPIs, though lacks specific technical tools beyond domain-specific terminology.
Must haves
- Credit card industry knowledge
- Understanding of collections processes
- Ability to manage vendors and NFTEs
- Analytical and problem-solving skills
Tools and skills
About the company
Established major Indian credit card issuer, but not in the highest tier of tech/product innovators.
Posts mentioning SBI Card
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