Customer Support Specialist
Renuit Logistics is seeking a Customer Support Specialist to handle day-to-day logistics queries and service issues. The role involves acting as the first point of contact via email, chat, and phone to provide shipment updates and resolve customer concerns. Applicants must possess strong English communication skills and be based in India. This is a fully remote position focused on ensuring high levels of customer satisfaction.
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Experience
Experience not specified
Function
Support
Work mode
Remote, India
Company
Tier 2
What you will work on
Renuit Logistics is seeking a Customer Support Specialist to handle day-to-day logistics queries and service issues. The role involves acting as the first point of contact via email, chat, and phone to provide shipment updates and resolve customer concerns. Applicants must possess strong English communication skills and be based in India. This is a fully remote position focused on ensuring high levels of customer satisfaction.
TAL's take
Entry-level support role at a mid-tier logistics company with limited technical stack requirements.
The JD is clear and coherent regarding responsibilities, communication requirements, and the nature of the support role.
Must haves
- English proficiency (written and spoken)
- Based in India
- Ability to work remotely
- Reliable internet connection
- Strong communication and professionalism
Tools and skills
About the company
unfamiliar company, default mid-tier