Sr. Specialist II, Gainsight Administrator
This role involves managing and optimizing Gainsight as a core customer success platform for a partner company. You will lead administrative governance, data integrations, and the creation of actionable dashboards and health models. The position requires mentoring a small team and collaborating with cross-functional leadership on scalable system solutions. It is a high-impact operational role focused on customer lifecycle management and retention.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
6-8 years
Function
Operations
Work mode
Onsite, India
Company
Tier 3
What you will work on
This role involves managing and optimizing Gainsight as a core customer success platform for a partner company. You will lead administrative governance, data integrations, and the creation of actionable dashboards and health models. The position requires mentoring a small team and collaborating with cross-functional leadership on scalable system solutions. It is a high-impact operational role focused on customer lifecycle management and retention.
TAL's take
The role has a clear scope and level of seniority, but it is posted by a staffing platform rather than the end-client, limiting employer brand impact.
The JD provides a very clear scope of responsibilities, focus on Gainsight, and specific leadership requirements.
Must haves
- 6-8 years of experience in platform or systems administration
- Experience managing or mentoring small technical or operational teams
- Understanding of lifecycle management and customer success processes
- Hands-on experience with system platforms, data integrations, and ETL
- Bachelor’s degree or equivalent
Tools and skills
About the company
Jobgether acts as a third-party platform and staffing aggregator; specific client identity is not disclosed.