Integration & Customisation Engineer 2
Exotel is a leading B2B SaaS customer engagement platform hiring an Integration & Customisation Engineer for their Professional Services team. The role involves designing and implementing complex, high-scale enterprise customizations while managing legacy codebases. Candidates must have strong expertise in PHP, another backend language, and modern microservices architecture. The position emphasizes a DevOps mindset with full system ownership and stakeholder interaction.
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Experience
2-4 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Exotel is a leading B2B SaaS customer engagement platform hiring an Integration & Customisation Engineer for their Professional Services team. The role involves designing and implementing complex, high-scale enterprise customizations while managing legacy codebases. Candidates must have strong expertise in PHP, another backend language, and modern microservices architecture. The position emphasizes a DevOps mindset with full system ownership and stakeholder interaction.
TAL's take
Solid tier-2 company with well-defined Professional Services scope, though the role involves working with legacy or forked codebases which impacts the caliber ceiling.
The JD is extremely well-structured, clearly defining team context, specific tech stacks, and granular success metrics for the first 90 days.
Salaries at Exotel
16.8 LPA average
Based on 9 Grapevine salary entries for Exotel.
Engineering
2 - 4 years | L1
11 LPA average
Range: 11 - 11 LPA
Engineering
4 - 6 years
13 LPA average
Range: 13 - 13 LPA
Other roles
0 - 2 years | L1
12 LPA average
Range: 12 - 12 LPA
Other roles
2 - 4 years | L1
9 LPA average
Range: 8 - 12 LPA
Must haves
- 2–4 years of software engineering experience
- Advanced proficiency in PHP and at least one other language (Python, GoLang, or Java)
- Expert knowledge of HTML, CSS, and JavaScript (React)
- Deep mastery of Data Structures, Algorithms (DSA), Concurrency, and Multithreading
- Practical experience with 3-Tier and Microservices architectures
- Expert in SQL/NoSQL data modeling, caching layers, and building/deploying Linux-based applications
Tools and skills
Nice to have: genai, grafana, kibana, aws, gcp, azure.
About the company
Established Series D company, widely recognized in India as a significant player in the customer engagement platform space.
Posts mentioning Exotel
Which offer to choose please help
Hi all I hold an offer from exotel and also today got an offer from tracxn both for same role and almost same pay. Can someone please guide me which offer to choose and how about wlb and culture at them. Please help
Which one to choose ?
Hi folks, I have 4.2 years of experience working in a product-based company and recently got laid off from Gupshup. I’m reaching out to get some honest feedback and insights from the community. Here are the companies I have offers from: • Park+ • Macquarie • Exotel • Publicis Sapient • Ivanti • Thoughtworks • OYO I’m looking for a company that offers: • Good work-life balance • Strong engineering culture & Learning • Career growth opportunities • Stability and decent compensation If you or someone you know has experience with any of these, I’d love to hear your thoughts. Which one would you choose and why? My last working day is near and I need to accept one Thanks in advance! 🙏
Exotel Is Hiring
Leading Cloud Telephony Company is hiring for Inside Sales Engineer & Inside Sales Intern position, full time roles. Let me know, if anyone's interested, I can refer.