Customer Relationship Management (CRM) Functional Data Migration Engineer
Dhyey Consulting is seeking a Dynamics 365 Functional Architect to lead CRM implementations and high-performance system designs. The role involves requirements gathering, solution architecture, and integration with contact center and ERP systems. Candidates must possess over a decade of Dynamics 365 CE experience and hold professional recognition such as MS Dynamics Fast Track Architect or MVP status. This position requires deep functional expertise to optimize user adoption and business process alignment.
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Experience
10+ years
Function
Consulting
Work mode
Onsite, India
Company
Tier 3
What you will work on
Dhyey Consulting is seeking a Dynamics 365 Functional Architect to lead CRM implementations and high-performance system designs. The role involves requirements gathering, solution architecture, and integration with contact center and ERP systems. Candidates must possess over a decade of Dynamics 365 CE experience and hold professional recognition such as MS Dynamics Fast Track Architect or MVP status. This position requires deep functional expertise to optimize user adoption and business process alignment.
TAL's take
High-level architect role requiring specialized MS certification, but at a smaller tier-3 firm.
Very clear expectations focusing on Dynamics 365 CE architecture, functional design, and specific industry recognition.
Must haves
- 10+ years experience in Dynamics 365 CE functional implementations
- Experience in business analysis and functional solution design
- Must hold MS Dynamics Fast Track Architect recognition or Microsoft MVP status
- Proven experience delivering large-scale Dynamics 365 CE projects
- Knowledge of contact center and self-service portal integrations
Tools and skills
Nice to have: erp integration, payment gateway integration, contact center applications, telephony and ivr.
About the company
Small consulting firm with limited global eng brand presence.