Trainer - Process and Soft skills
Emeritus is an edtech company focused on accessible professional education. This role involves delivering process and soft skills training to new and existing team members. Key tasks include creating training materials, facilitating onboarding, and monitoring performance metrics. The ideal candidate has customer service experience and strong communication skills to drive training ROI.
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Experience
3+ years
Function
Education
Work mode
Onsite, India
Company
Tier 2
What you will work on
Emeritus is an edtech company focused on accessible professional education. This role involves delivering process and soft skills training to new and existing team members. Key tasks include creating training materials, facilitating onboarding, and monitoring performance metrics. The ideal candidate has customer service experience and strong communication skills to drive training ROI.
TAL's take
Solid role within a reputable edtech unicorn, offering clear ownership over training initiatives.
The JD clearly outlines the focus on process and soft skills training with well-defined responsibilities.
Salaries at Emeritus
25.7 LPA average
Based on 8 Grapevine salary entries for Emeritus.
Marketing
4 - 6 years | Manager
21 LPA average
Range: 14 - 29 LPA
Other roles
4 - 6 years | Manager
15 LPA average
Range: 15 - 15 LPA
Product Management
6 - 8 years
38 LPA average
Range: 38 - 38 LPA
Other roles
8 - 10 years | Manager
20 LPA average
Range: 20 - 20 LPA
Must haves
- 3+ years of customer service experience
- Proficient in English (written and verbal)
- Excellent communication and active listening skills
- Ability to simplify complex workflows
- Experience interpreting performance metrics (CSAT, AHT, Error Rates)
- Coaching mindset focused on growth
About the company
Well-funded edtech unicorn with significant global operations and prominent backing.
Posts mentioning Emeritus
Business Titan Ratan Tata Passes Away at 86
- Businessman-philanthropist **Ratan Naval Tata** passed away due to age-related ailments. - He was the Chairman-Emeritus of **Tata Sons** and Chairperson of **Tata Trusts**. - Tata ran Tata Sons for over 20 years, credited with expanding and diversifying the company. - He was also involved in the running of Tata Trusts, a philanthropic organisation run by the group. - Tata founded **Tata Teleservices** in 1996 and took **Tata Consultancy Services** public in 2004. Source: [Deccan Herald](https://www.deccanherald.com/business/ratan-tata-no-more-business-titan-dead-at-86-3226473)
Is the MIT xPRO Post Graduate Certificate in Technology Leadership & Innovation that is in collaboration with Emeritus worth it?
If someone has already pursued the course could you share your experience
Michael Seibel Transitions to Y Combinator Partner Emeritus
- Michael Seibel is stepping down from his operational role at Y Combinator after 12 years, transitioning to a 'partner emeritus' role. - Y Combinator CEO Garry Tan highlighted Seibel's extensive history with the accelerator in a company blog post. - Seibel has had a significant impact at YC, having joined as a founder and later serving as group partner, managing director, and CEO. - His departure follows his recent move to a less operational role and comes as YC prepares for its spring batch of startups. - Seibel plans to spend the summer relaxing and is looking forward to contributing to government services in the future. Source: [TechCrunch](https://techcrunch.com/2025/03/19/michael-seibel-is-leaving-y-combinator/)